πŸŒ™ 고객 지원 / Support

LinguaNight v1.0

자주 λ¬»λŠ” 질문 (FAQ)

Q. 프리미엄 ꡬ독을 λ³΅μ›ν•˜λ €λ©΄ μ–΄λ–»κ²Œ ν•˜λ‚˜μš”?

μ•± λ‚΄ μ„€μ •(βš™οΈ) β†’ ꡬ독 β†’ ꡬ맀 볡원(Restore Purchases)을 νƒ­ν•˜μ„Έμš”. ꡬ맀 μ‹œ μ‚¬μš©ν•œ λ™μΌν•œ Apple ID둜 둜그인된 μƒνƒœμ—¬μ•Ό ν•©λ‹ˆλ‹€.

Q. ꡬ독을 μ·¨μ†Œν•˜λ €λ©΄ μ–΄λ–»κ²Œ ν•˜λ‚˜μš”?

iPhone/iPad μ„€μ • μ•± β†’ 상단 본인 이름(Apple ID) β†’ ꡬ독 β†’ LinguaNight 선택 β†’ ꡬ독 μ·¨μ†Œλ₯Ό νƒ­ν•˜μ„Έμš”. ν˜„μž¬ 결제 κΈ°κ°„ μ’…λ£Œ μ „ 24μ‹œκ°„ 이내에 μ·¨μ†Œν•΄μ•Ό λ‹€μŒ 회차 κ²°μ œκ°€ λ˜μ§€ μ•ŠμŠ΅λ‹ˆλ‹€.

Q. μ˜€ν”„λΌμΈμ—μ„œλ„ μ‚¬μš© κ°€λŠ₯ν•œκ°€μš”?

λ„€. 단어μž₯ ν•™μŠ΅, ν€΄μ¦ˆ λͺ¨λ“œ, 상황별 ν‘œν˜„ λΈŒλΌμš°μ§•μ€ 인터넷 μ—°κ²° 없이도 μ™„μ „νžˆ μ‚¬μš© κ°€λŠ₯ν•©λ‹ˆλ‹€. 단, 라이브 톡역(Live Translator) κΈ°λŠ₯은 μŒμ„± 인식 처리λ₯Ό μœ„ν•΄ 인터넷 연결이 ν•„μš”ν•©λ‹ˆλ‹€.

Q. λ‚˜λ§Œμ˜ 단어μž₯(Custom Tab)은 μ–΄λ–»κ²Œ λ§Œλ“œλ‚˜μš”?

프리미엄 ꡬ독 ν›„ ν™ˆ ν™”λ©΄μ˜ μΉ΄ν…Œκ³ λ¦¬ νƒ­μ—μ„œ + μƒˆ 탭을 νƒ­ν•˜λ©΄ λ‚˜λ§Œμ˜ 단어μž₯을 λ§Œλ“€ 수 μžˆμŠ΅λ‹ˆλ‹€. νƒ­ 이름을 μž…λ ₯ν•˜κ³  μ›ν•˜λŠ” λ¬Έμž₯듀을 μ¦κ²¨μ°ΎκΈ°ν•˜μ—¬ μΆ”κ°€ν•˜μ„Έμš”.

Q. μ–΄λ–€ μ–Έμ–΄λ₯Ό μ§€μ›ν•˜λ‚˜μš”?

ν˜„μž¬ νƒœκ΅­μ–΄(πŸ‡ΉπŸ‡­)λ₯Ό ν¬ν•¨ν•œ μ£Όμš” μ•„μ‹œμ•„ μ–Έμ–΄λ₯Ό μ§€μ›ν•©λ‹ˆλ‹€. μ„€μ •μ—μ„œ ν•™μŠ΅ λͺ©ν‘œ μ–Έμ–΄λ₯Ό λ³€κ²½ν•  수 μžˆμŠ΅λ‹ˆλ‹€.

Q. 앱이 μ‹€ν–‰λ˜μ§€ μ•Šκ±°λ‚˜ 좩돌이 λ°œμƒν•΄μš”.

앱을 μ™„μ „νžˆ μ’…λ£Œ ν›„ μž¬μ‹œμž‘ν•΄ λ³΄μ„Έμš”. λ¬Έμ œκ°€ μ§€μ†λœλ‹€λ©΄ iOS μ΅œμ‹  λ²„μ „μœΌλ‘œ μ—…λ°μ΄νŠΈ ν›„ 앱을 μž¬μ„€μΉ˜ν•΄ λ³΄μ‹œκ³ , κ·Έλž˜λ„ ν•΄κ²°λ˜μ§€ μ•ŠμœΌλ©΄ μ•„λž˜ μ΄λ©”μΌλ‘œ λ¬Έμ˜ν•΄ μ£Όμ„Έμš”.

Frequently Asked Questions (English)

Q. How do I restore my Premium purchase?

Go to Settings (βš™οΈ) β†’ Subscription β†’ Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.

Q. How do I cancel my subscription?

Open the iPhone/iPad Settings app β†’ tap your name (Apple ID) β†’ Subscriptions β†’ select LinguaNight β†’ tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge.

Q. Can I use the app offline?

Yes! Word study, quiz mode, and browsing situational phrases all work offline. The Live Translator feature requires an internet connection for voice recognition.

Q. The app crashes or won't open.

Force close the app and relaunch it. If the issue persists, update iOS to the latest version and reinstall the app. Contact us below if the problem continues.

πŸ“¬ 문의 / Contact Us

μœ„μ˜ FAQμ—μ„œ ν•΄κ²°λ˜μ§€ μ•ŠλŠ” λ¬Έμ œκ°€ μžˆμœΌμ‹ κ°€μš”?
μ•„λž˜ μ΄λ©”μΌλ‘œ λ¬Έμ˜ν•΄ μ£Όμ‹œλ©΄ 48μ‹œκ°„ μ΄λ‚΄λ‘œ λ‹΅λ³€λ“œλ¦¬κ² μŠ΅λ‹ˆλ‹€.